Unity Group GA
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Unity Group GA
  • Home
  • About
  • Process
  • Quality
  • Locations
  • Contact

quality management

Our Quality system is an integral part of our company's management activity and is implemented through a comprehensive set of procedures and controls which are in accordance with ISO 9001.

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Priorities

QUALITY PRIORITY

Quality is of paramount importance to all team members at Unity Management. We are continually evaluating and improving the level of service we offer our clients to ensure the reputation for quality on which we pride ourselves is maintained and grown. We are committed to providing projects that are not just fit-for-purpose, but which exceed expectation in terms of quality of build and functionality. Our reputation for both the quality of our project management and finished projects is achieved through our proven Quality Management System.

Structure

QUALITY STRUCTURE

Our management structure and the responsibility of all our employees is explained in detail in our Company Manual. Our Quality system is an integral part of our existing management process which sets the high standards

of co-operation required by all members of staff to ensure that the quality of service we provide to our clients is second to none. The purpose of such a Quality system is to “get it right first time, every time. Our Directors and staff are committed to driving this process actively to give our clients the satisfaction of knowing that we will deliver exactly what we

promise.

Principles

QUALITY PRINCIPLES

Our Quality system is an integral part of our company's management activity and is implemented through a comprehensive set of procedures and controls which are in accordance with ISO 9001. Unity Management follows the six basic principles of quality outlined below.

control

standard

control

Provides for long-term quality control through established processes and systems.

culture

standard

control

Nurtures and guides our Quality Culture through its proven policies and procedures.

standard

standard

standard

Successfully identifies and controls the quality

standard and quality of design as defined by our

clients.

measures

improvement

standard

Plans for Quality: Identifying measures of

achieving the required quality, including

construction methods, equipment, materials and

personnel.

assurance

improvement

improvement

Encouraging all parties to

work together to deliver the best  first time.

improvement

improvement

improvement

Provides for a process of continuous

improvement correcting any potential quality

deficiencies that may arise.

Our Approach

Lean Management

Unity Management embraces a Lean management approach and a culture that emphasizes collaboration, reliability of scheduling, and delivery of the most value - from the client's perspective - all while consuming the fewest resources. Beginning with pre-construction and continuing nonstop throughout all phases of a project, Lean principles drive the efficient delivery of our services.

Lean Culture

Lean culture emphasizes re-imagining and eliminating waste in all forms and creating predictable, reliable workflows. On projects that develop and maintain a Lean culture of continuous improvement, our project teams

have experienced improvements in design team and trade contractor relationships, communication, scope definition, coordination, cost and schedule performance.

Lean Thinking

Unity Management implements lean thinking to establish a clear definition of the owner’s needs, including scope and hand-off criteria of all trade specialists, and rigorous management of hand-offs between trade specialists. Based on a Master Schedule with key milestones, stakeholders develop the specific plan for each phase in a collaborative scheduling workshop. The object is to keep the team working on well defined deliverables at a reliable and predictable pace and to eliminate re-work and waiting.

Lean Modeling

Unity Management also issues and uses modeling as Lean tools; to model owner's process flows and discover conflicts in design documents, shop drawings, and coordination drawings. We also model site logistics issues and the sequence of construction looking for ways to improve the flow of work by all parties.

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